Privacy Policy.

WOM Insights Pty Ltd (“WOM Insights” or “we”) is the publisher of Mouths of Mums®, ReviewbyYou®, YOMM® and WOM Network websites and social pages.

Mouths of Mums®, ReviewbyYou®, YOMM® and WOM Network value our visitors and clients, and respect their privacy. We collect visitor and client information in an effort to improve your product review and user experience, and to communicate with you about our products, services, and promotions. We collect visitor email addresses only if voluntarily provided as part of our subscription. We do not sell or rent your personal information to third parties.

Please ensure you have read this privacy policy carefully. When you provide us with personal information about yourself and when you visit our websites (www.yomm.com.au, reviewbyyou.com.au, mouthsofmums.com.au and womnetwork.com.au) you agree to this privacy policy and give consent to us for the collection, storage, use and disclosure of your personal information in accordance with this privacy policy.

This policy describes the personal information we collect about you, why we collect it and how we use it. If you have any questions about our privacy policy, you can always contact customer service here. If our information practices change in the future, we will post an updated policy on our website. You can tell if the policy has changed by checking the revision date that appears at the end of this policy. All personal information held by us is governed by the most recent privacy policy that we post. You may exercise your choices about how we collect and use your information at any time.

We may update and review our privacy policy at any time to ensure any new laws, technology, changes to our business or how we operate are considered.

What kind of information does WOM Insights (trading as Mouths of Mums®, ReviewbyYou®, YOMM® and WOM Network) collect?

We collect information on our site visitors collectively, including but not limited to, which sections of the site are most frequently visited, how often and for how long. This data is always used as aggregated, non-personal information. We utilise this information to improve and enhance our services by monitoring the areas on the site which are most popular to you. This aggregated information may be shared with WOM Insights partners to provide them with an overview of how visitors use the sites. This is done for the purposes of providing you with the best destination and user-experience.

For Mouths of Mums®, ReviewbyYou®, YOMM® and WOM Network visitors and advertisers, we collect information, such as name, e-mail address, phone and credit card numbers from you if you purchase advertising on our website. We maintain a record of your product interests and the purchases you make online. You may also disclose further information to us when applying for a review, entering a competition or any other functions of our site that are relevant to each site offering. This will also be stored against your member profile. Any information that you input to our websites or disclose via communication with us is captured and stored.

If you just visit Mouths of Mums®, ReviewbyYou®, YOMM® and/or WOM Network to search, we do not automatically collect any information. The only information we may collect is your email address if you choose to subscribe.

How does WOM Insights (trading as Mouths of Mums®, ReviewbyYou®, YOMM® and/or WOM Network) collect and use my information?

Mouths of Mums®, ReviewbyYou®, YOMM® and WOM Network obtain most personal information directly from you when you provide details for one or more functions of our sites. You may disclose this information to us via various forms across our sites. Any information that you input into our sites, be it email address, name, address, phone number or any other details on any other forms on our sites will be stored. We also gain information when you interact with us via our social media channels – Twitter, Facebook, Instagram and Pinterest.

We use cookies (web data files that are written to your hard drive) to give you the best experience possible with our sites. We may use this information to give you a customised experience on our website and serve up customised content. You are able to disable cookies on your individual computer, please check with your computer manual or an expert on how to do so for your individual computer.

We may also contact you, subject to the contact preferences you have made, via e-mail or telephone, to conduct market research and learn more about how we can improve our product offerings.

Mouths of Mums®, ReviewbyYou®, YOMM® and WOM Network collect information for the functions of our sites. An example of this is the “reviews” function. Each review is different and we require different information due to client/advertiser requests in order to select review team members for each individual review. All information is kept on file once entered to our site. If you don’t disclose the necessary information required for each function of our site then you may not be selected as a review team member or for any other function of our website. All required information is marked as mandatory on the forms provided.

How is my information stored?

Mouths of Mums®, ReviewbyYou®, YOMM® and WOM Network take all reasonable steps to ensure the security of our systems. We allow you to access your information at any time to keep it accurate and up to date. Any information which we hold for you is stored on secure servers that are protected in controlled facilities. We hold personal information in electronic files. Electronically held personal information is stored at our business premises and at the premises of our third party storage providers. In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by Mouths of Mums®, ReviewbyYou®, YOMM® and WOM Network. However, WOM Insights will not be held responsible for events arising from unauthorised access of your personal information.

You can also play an important role in keeping your personal information secure, by maintaining the confidentiality of any password and accounts used on the Mouths of Mums®, ReviewbyYou®, YOMM® and/or WOM Network sites. Please notify us immediately here if there is any unauthorised use of your account by any other Internet user or any other breach of security.

Does WOM Insights (trading as Mouths of Mums®, ReviewbyYou®, YOMM® and WOM Network) share my information with third parties?

We disclose the personal information we collect about our members and users to other persons and entities.

The Mouths of Mums®, ReviewbyYou®, YOMM® and WOM Network product reviews and competition entries (including written reviews, star ratings as well as photos and video content posted by you as part of your review/entry) are publicly displayed on our website and can be used in Mouths of Mums®, ReviewbyYou®, YOMM® and WOM Network and third party marketing material, including but not limited to video advertising, newsletters, brochures, flyers, in-store marketing material and other video marketing. WOM Insights may use information (not including your name, address, email address or telephone number) about your visit to our websites in order to provide advertisements about goods and services that may be of interest to you. This could be in the form of a testimonial or claim from the product review star ratings.

If we do run any competitions, promotions or offers for a third party the terms and conditions are the responsibility of those parties and you need to consider the individual privacy policy of the third party before disclosing your personal information.

If you post content on our site that brings up thoughts of suicide or harm to others we are obligated to share your details with the relevant authorities to follow up on.

We also disclose aggregated and anonymised information to our trusted partners about users’ and members’ attributes, behaviours and preferences to enable them to market products and services that are likely to interest you based on those attributes, behaviours and preferences. This information is used to send you tailored or targeted advertising and is shared in a way that does not personally identify you. Such advertising may appear on the websites you visit in the form of banner advertisements, and/or on the social media sites you use.

How do I access my information? How do I change or delete my information?

You can review, change or delete certain personal information related to your use of our sites (e.g. name and contact information) by logging in and updating your individual profile/s. You can also ask us to update your personal information by contacting customer service here. Please be sure to include your e-mail address, full name and password. Please note that any requests to update your personal information may take up to two business days for your email request. To unsubscribe to our newsletter, simply follow the instructions at the bottom of the newsletter.

How does WOM Insights (trading as Mouths of Mums®, ReviewbyYou®, YOMM® and WOM Network) protect kids’ privacy?

WOM Insights is concerned about the safety of children when they use the Internet and will never knowingly request personally identifiable information from anyone 13 years and younger.

What are cookies? How does WOM Insights use cookies on its sites?

A cookie is a small data file that websites often store on your computer’s hard drive when you visit their sites. A cookie may contain information, such as a unique user ID that websites use to track the pages of the sites you’ve visited. We use cookies but do not store personally identifiable information in your cookie.

We use cookies in order to improve your search and user experience. Cookies enable us to keep track of your search preferences and advertising selections as you use our sites. They also enable you to visit our sites without the need to Sign-in each visit. You can refuse cookies by turning them off in your browser. If you turn off cookies though, we will not be able to recognise you as a member, which allows you to access your account information.

What about links to other websites and services?

The Mouths of Mums®, ReviewbyYou®,YOMM® and WOM Network websites and their content (such as product reviews, competitions and advertisements) may contain links to other sites. WOM Insights does not control the privacy policies or practices of these websites. You should review those policies before providing any personal information. WOM Insights are not responsible for the content or practices of any linked websites, and we provide these links solely for the convenience and information of our visitors.

What happens with Mouths of Mums®, ReviewbyYou®, YOMM® and WOM Network competitions, promotions and other activities?

We may allow you to invite friends to join you on the site either as a simple invitation or as part of sending them a free gift. To make it easy to find friends, we let you submit their email addresses manually or share with your friends via social media networks. By submitting email addresses, you grant Mouths of Mums®, ReviewbyYou®, YOMM® and WOM Network the right to send email invites to those provided recipients on your behalf. We would hope that those entering competitions at Mouths of Mums®, ReviewbyYou®, YOMM® and/or WOM Network do so with intent to use the prize for themselves or a close friend/relative – not with the intent to sell on for financial profit.